MSSU GB0320/GB0320 final exam (37 QUESTIONS)
Question 1
“Programs such as Microsoft PowerPoint and Adobe Presenter allow presenters to design ____, which can include sound, videos, and hyperlinks.
overhead transparencies
multimedia slides
videos
handouts
Question 2
“Informal reports are written in a style that uses
contractions.
third-person pronouns, such as the researcher and the writer.
passive-voice verbs.
All of these choices
Question 3
“Select the most accurate statement about proposals.
Most internal proposals are written in response to Requests for Proposals (RFPs).
Most proposals are unsolicited.
Proposals are legal contracts.
Most proposals are internal.
Question 4
“Informational reports should be organized using which of the following patterns?
Introduction/problem, facts/findings, conclusions/recommendations, discussion/analysis
Introduction/problem, conclusions/recommendations, facts/findings, discussion/analysis
Introduction/background, facts/findings, summary/conclusion
Summary/conclusion, introduction/background, facts/findings
Question 5
“Formal proposals differ from informal proposals in
style.
size and format.
emotional and rational appeals.
persuasive techniques used.
Question 6
“The conclusions of a report
should be written using command language.
offer specific suggestions for actions that can solve a report problem.
should analyze information logically and show how the data answer questions and solve problems.
All of these choices
Question 7
Determine the mean of the numbers 30, 25, 25, 45, and 70.
195
25
30
39
Question 8
“The primary reason that management often requires trip, convention, and conference reports is to
get a thorough chronological list of everything that occurred during a trip, convention, or conference.
determine whether the employee can be trusted to travel alone.
find out whether the organization’s money was well spent in funding the travel.
gather material for press releases.
Question 09
“You want to be prepared if you are asked about your salary expectations during a job interview. What should you do?
Do research before the interview so that you know what similar jobs are paying in your geographic region.
Determine what you would like to earn per hour so that you can give an exact dollar amount when asked.
Create a budget that details your personal expenses so that you can show the employer exactly how much you need to earn to cover your bills.
All of these choices
Question 10
“An effective résumé style for job hunters who are afraid of appearing overqualified is the
scannable résumé.
functional résumé.
chronological résumé.
online résumé.
Question 11
“A good introductory paragraph for a business report should
preview the main points and the order in which they will be developed.
tell the purpose of the report.
describe the significance of the report topic.
All of these choices
Question 12
“The first step in writing a report is to
prepare a work plan.
implement your research strategy.
analyze the problem or assignment clearly.
compose the first draft.
Question 13
“Which of the following appears in the market analysis section of a business plan?
A discussion of barriers to entry
An overview of complementary products and services
A summary of the strengths and weaknesses of your direct and indirect competitors
All of these choices
Question 14
“Shondra will graduate from college soon and is beginning the job search process. What should she do first?
Research salary, benefits, and job stability in a chosen field
Develop an effective résumé to be sent to prospective employers
Locate a specific job opening at a desirable company
Identify her interests and goals and evaluate her qualifications
Question 15
“Much of the information that allows decision makers to run their organizations effectively comes to them in the form of
Web searches.
reports.
Wikipedia entries.
employees’ comments during meetings.
Question 16
Helpful previews, summaries, and transitions in an oral presentation are example of
conclusions.
criteria.
verbal signposts.
components.
Question 17
“An abstract included with a formal proposal is typically
one page long.
three to four pages long.
five to six pages long.
up to 10 percent of the original text.
Question 18
“Select the statement that best describes the summary of qualifications portion of a résumé.
Place the summary of qualifications at the bottom of your résumé to give it a strong ending.
A summary of qualifications makes your résumé easier to read.
Recruiters and hiring managers dislike the summary of qualification section because it adds to reading time.
Format the summary of qualifications section as one or two concise paragraphs.
Question 19
“What should you do after the interview?
Write a thank-you letter immediately.
Wait a few days to see if you hear from the employer; if not, write a thank-you letter.
Call the interviewer to thank him or her.
Send the interviewer flowers.
Question 20
“Because it quickly reveals a candidate’s education and experience most recruiters favor a(n)
scannable résumé.
functional résumé.
chronological résumé.
online résumé.
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